Account Manager

At ShipHero we make it easy to manage eCommerce logistics in more ways than one . Our proprietary Warehouse Management Software (WMS) allows our customers to run an efficient warehouse and fulfill customer orders quickly and accurately. While our fulfillment division operates our own warehouses providing fulfillment services for brands across the US and Canada.

We want to put this great technology in the hands of more brands, retailers and 3PLs to help them grow. As we continue our strong growth we are looking for an account manager to expand our existing enterprise and strategic accounts.

Your role will include:


  • Cultivate relationships with named accounts to become a trusted partner
  • Identify key relationships with named accounts and provide a roadmap to gain access
  • Work with CS to ensure named accounts are handled in a strategic manner and stepping in when required
  • Understand and promote our value proposition


  • Creation of a sales plan and approach to hitting sales goals
  • Build a pipeline for software and fulfillment in your named accounts towards closing new business
  • Manage the entire sales process from identification to close
  • Work with team members on fulfillment to provide pricing based on volume, product and shipping profiles
  • Be able to provide a high level demonstration of our software and engage our sales engineer when required
  • Travel to prospective clients or attend trade shows when required
  • Update and maintain data in CRM and other applications on all leads/prospects/contacts/activity, etc. Own your forecast and be accountable for providing accurate business updates to our internal business, while keeping activities and deal updates current in our CRM.


  • $2,000 so you can buy any equipment you need to be happy at your job.
  • 4 weeks of PTO + holidays.
  • Mandatory fun time. We mean it. Work-life balance in spades.
  • Free health insurance for U.S. and Canada based employees.

Our Core Values:

• Do the right thing - Our employees are held to the highest standards. We act with integrity and honesty, embrace accountability, do what’s right, even when no one is watching.

• Tenacity - We take a relentless approach in our business: We show up expecting to win every day, obsess about serving our clients and employees, and are driven by results.

• Have Fun & Be Bold - We support work life balance and have fun while being our bold and authentic selves.

• Scrappiness - We do more with less. We are scrappy, determined, resourceful, and relentless in delivering results.

Apply today at: