At ShipHero we make it easy to ship eCommerce. Our software allows our customers to run an efficient warehouse and fulfill customer orders quickly and accurately. ShipHero provides end-to-end automation, a mobile-powered workforce, customizable workflows and one-click integrations to help our clients scale their business.

We are looking to put this great technology in the hands of more brands and 3PLs to help them grow. To help drive revenue growth, we’re looking for a supply chain Sales Engineer to join our growing sales team. You’ll be reporting directly to the Vice President of Sales. Our team is remote and this position may reside in the U.S. or Canada.

This role has three components: product preparation and demonstration, discovery and 'solutioning,' and administrative sales support.

Product Preparation and Demonstration requires attaining functional mastery of the ShipHero application. You will be required to understand, explain and demonstrate behaviors to prospects for 1 - 2 hour product demonstrations. An exceptional communicator, you must convey not just “how,” but also “why” a feature’s design positively impacts customer operations or achieves their strategic goals.

Discovery, qualification, and solution description efforts are important at ShipHero. Spanning from operations to technical acumen, you have to arrive with experience helping customers see our value, while alerting to and focusing on areas where the ShipHero application will fit very well. You will also be assessing customer requirements versus ShipHero features, candidly comparing the two, recommending solutions and assisting the customer in making informed choices on the utility of our application.

Administrative Sales Support includes responding to RFP/RFI documents, narratively describing ShipHero features and processes to prospective customers via email and discussion, and creating pre-sales material in support of sales team efforts.

You must have:

  • Supply Chain experience of at least 1 year in any function. Be able to articulate that experience in your resume.

You should have:

  • Speak the language of operations, quickly gaining familiarity with terms and processes within a warehouse / distribution environment.
  • Broad experience in multiple supply chain software application types and offerings. Ideally, you’ve developed integration and data flow solutions across multiple supply chain software offerings
  • You need to deeply understand ShipHero’s machine-to-machine methods (API, CSV, WebHooks, etc.), assessing and providing credible guidance to prospective customers on capabilities and complexity of integration efforts.
  • Deeply understand the embedded value propositions for SaaS offerings and quickly expand that knowledge into ShipHero specifically.
  • Excellent communication, interpersonal, and organizational skills.
  • Team player. You will be working closely with multiple teams within ShipHero.

Perks:

  • $2,000 so you can buy any equipment you need to be happy at your job.
  • 4 weeks of PTO + holidays.
  • Mandatory fun time. We mean it. Work-life balance in spades.
  • Free health insurance for U.S. based employees.