09/18/2022



Sales Manager for ShipHero Fulfillment

ShipHero Fulfillment partners with thousands of eCommerce brands to help them scale and profitably grow their business. We offer a robust suite of fulfillment solutions for the brands we serve, including the ability to improve their transit times, shipping costs and deliver an outstanding customer experience. We serve more than 10% of Shopify plus stores globally and have over 100 million packages shipped. With a near perfect accuracy rate in fulfilling orders and orders shipped on time, brands can count on us for pick, pack and shipping services.

ShipHero’s owned and operated growing fulfillment network is powered by our proprietary Warehouse Management Software (WMS) that runs logistics, providing brands with full visibility into orders, inventory levels in real time, and access to advanced analytics, with hundreds of integrations and robust reporting capabilities.

We’ve been ranked #1 in the G2 Momentum Grid® Report for Shipping Software, the world’s largest platform for software reviews and we recently raised $50M+ from a best-in-class investor, Riverwood Capital - our goal is to be #1 in the fulfillment industry. To help us meet our goals, we are scaling our Sales Team and looking for people who share our core values and have an entrepreneurial mindset. Our team is remote and this position may reside in the U.S. or Canada.

As a Sales Manager, you will be a critical member of the ShipHero Fulfillment Sales organization, as you are a key driver for attaining Shiphero’s sales goals. This role is focused on recruiting, training, coaching, and managing a team of Account Executives. You will be a leader that will give guidance and direction on how best to position Shiphero Fulfillment services.

You are responsible for working with multiple departments to make the necessary changes needed to reach your team's sales quota. You will be a leader forging ahead with the ability to make a difference as you collaborate with other team members. This role will manage inbound and outbound Account Executives. You will support the sales process to C-level executives, founders, and eCommerce brands. As a leader you will be a strong advocate for ShipHero Fulfillment services..

This individual reports directly to the Vice President of Sales, Fulfillment. If you have previous success managing a sales team, we encourage you to submit your resume, HERE.

Key Responsibilities

  • Manage a sales team of Account Executives.
  • Consultative sales coach that will provide regular training sessions.
  • Monitor sales calls and provide feedback and direction.
  • Monthly 1:1 and QBR’s with each team member to evaluate performance to goal.
  • Create sales techniques and plans to better present our services.
  • Understand the current state of the market in relation to competition.
  • Analyze KPIs and provide direction based on individual needs.
  • Be a Saleforce leader and guide team members on best practices.
  • Take an active role in the growth and development of each team member.
  • Travel to networking events and trade shows.
  • Regular meetings with Marketing to drive initiatives.
  • Identify new lead opportunities for the team..
  • Create a healthy and competitive sales culture.

Qualifications

  • BA/BS degree preferred
  • 2+ years of managing inbound and outbound sales teams.
  • Ability to coach and motivate a team
  • History of exceeding team goals.
  • Adapts quickly to change, can motivate a team to work with new processes.
  • Must be a team player, willing collaborator, and courteous.
  • The ability to be a problem solver across various departments.
  • Experience with Salesforce.
  • Ability to recruit top talent to ShipHero.
  • Excellent verbal and written communication skills to be able to interact with technical and business counterparts both within and outside the company.

Success Metrics

  1. Achieves assigned sales quota for team.
  2. Meets assigned expectations for profitability.

Perks

  • $2,000 so you can buy any equipment you need to be happy at your job.
  • 4 weeks of PTO + holidays.
  • Conference days don't count against your PTO days, we want you to stay up-to-date.
  • We pay for courses & conferences - if you learn we all learn.
  • Mandatory fun time. We mean it. Work-life balance in spades.
  • Free health insurance for U.S. based employees.

Our Culture:

Our culture reflects our founder’s belief that by bringing empathetic, talented and great people together - you can be empowered to do great things. We’re driven to help our customers grow their businesses by providing solutions that solve complex problems, continually engineered to be secure, reliable and fast. Our core values are more than words on a page, they are the foundation for how we interact with co-workers and their families, clients, partners and vendors.

Our Core Values:

  1. Do the right thing - Our employees are held to the highest standards. We act with integrity and honesty, embrace accountability, do what’s right, even when no one is watching.
  2. Tenacity - We take a relentless approach in our business: We show up expecting to win every day, obsess about serving our clients and employees, and are driven by results.
  3. Have Fun & Be Bold - We support work life balance and have fun while being our bold and authentic selves.
  4. Scrappiness - We do more with less. We are scrappy, determined, resourceful, and relentless in delivering results.

Apply today at: https://shiphero.breezy.hr/