RevOps for ShipHero Fulfillment

ShipHero Fulfillment partners with thousands of eCommerce brands to help them scale and profitably grow their business. We offer a robust suite of fulfillment solutions for the brands we serve, including the ability to improve their transit times, shipping costs and deliver an outstanding customer experience. We serve more than 10% of Shopify plus stores globally and have over 100 million packages shipped. With a near perfect accuracy rate in fulfilling orders and orders shipped on time, brands can count on us for pick, pack and shipping services.

ShipHero’s owned and operated growing fulfillment network is powered by our proprietary Warehouse Management Software (WMS) that runs logistics, providing brands with full visibility into orders, inventory levels in real time, and access to advanced analytics, with hundreds of integrations and robust reporting capabilities.

We’ve been ranked #1 in the G2 Momentum Grid® Report for Shipping Software, the world’s largest platform for software reviews and we recently raised $50M+ from a best-in-class investor, Riverwood Capital - our goal is to be #1 in the fulfillment industry. To help us meet our goals, we are scaling our Sales Team and looking for people who share our core values and have an entrepreneurial mindset. Our team is remote and this position may reside inside or outside of the U.S.

ShipHero is seeking a full-time analyst for its Revenue Operations (RevOps) team, which is responsible for all aspects of ShipHero’s ecommerce fulfillment services pricing.

Responsibilities Include

  • Create shipping analysis models for prospects, estimating their all-in costs for fulfillment
  • Assist in updating and maintaining internal and customer-facing rate cards and services pricing
  • Communicate clearly and effectively with sales, engineering, transportation, and other stakeholders
  • Respond to company-wide requests for guidance and adjustments on client pricing

Technical & Analytical Requirements

  • Strong proficiency in Microsoft Excel is required (particularly the use of, VLOOKUPs, INDEX/MATCH as well as nesting and array functions)
  • Ability to manage many projects simultaneously in a fast-paced work environment
  • Experience solving complex problems and ensuring accuracy in financial calculations
  • Ability to quickly troubleshoot problems/inconsistencies in models and formulas
  • Experience with SQL a plus
  • Knowledge of the ecommerce fulfillment industry and/or warehousing,, logistics, freight, and major shipping carriers pricing structures (UPS, FedEx, USPS, DHL) a plus

Position Details

  • Start Date: Immediate
  • Position is Fully Remote

Our Culture:

Our culture reflects our founder’s belief that by bringing empathetic, talented and great people together - you can be empowered to do great things. We’re driven to help our customers grow their businesses by providing solutions that solve complex problems, continually engineered to be secure, reliable and fast. Our core values are more than words on a page, they are the foundation for how we interact with co-workers and their families, clients, partners and vendors.

Our Core Values:

  1. Do the right thing - Our employees are held to the highest standards. We act with integrity and honesty, embrace accountability, do what’s right, even when no one is watching.

Tenacity - We take a relentless approach in our business: We show up expecting to win every day, obsess about serving our clients and employees, and are driven by results.